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Clip News participated in the “Social Media & Influencer Marketing Conference” by BOUSSIAS, held at OTEAcademy on October 9-10, 2025. The presentation by our company’s VP of Media Intelligence, Katerina Kechagia, focused on how social listening transforms digital “noise” into strategy. Through real case studies (Pizza Fan, Pepsi), she demonstrated why data-driven influencer marketing is essential in ensuring authentic collaborations, aligning the brand with the right audience, and turning content creation into measurable business results.
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Why We Were There
With more than 30 years of presence in the media monitoring sector in Greece, we actively support the communication ecosystem, this is why we participated as sponsors in this year’s event. Our goal was to showcase how social listening evolves from a “nice-to-have tool” into a strategic decision-making pillar that guides brand storytelling, the creation of meaningful relationships with audiences, and communication strategy during publicity crises.
In the talk “Influencer Swipe: How Brands Find Their Perfect Match,” Katerina Kechagia shared data-driven insights on how brands choose creators who genuinely align with their values, goals, and -most importantly- their audience. As she highlighted, influencer marketing is like a dating app: “Swiping is easy. Matching, however, requires chemistry with the audience; and that chemistry is proven with data”.
Case studies
1) Real-time Crisis: The Pizza Fan Example
What happened: Within a few hours, public posts and comments on social media about Pizza Fan skyrocketed to 8,434, triggered by statements from stand-up comedian Paris Roupos, who had a collaboration with the company.
- What we learned: Real-time social listening is not just for alerting; it helps shape the brand’s defensive strategy and manage a crisis. It enables communication teams to quickly diagnose critical issues, identify the users who drive the conversation around the brand (and thus influence public perception), and align messaging before negative narratives become established among consumers.
What we recommend: Live dashboards with data from all social media platforms for systematic monitoring, and email alerts for immediate updates.
2) When Star Power Isn’t Enough: Pepsi x Kendall Jenner
What happened: Despite the collaboration with the globally famous influencer Kendall Jenner, the audience perceived the campaign as superficial. It was withdrawn and the company had to issue an apology.
What we learned: Without a meaningful understanding of the audience, even the strongest partnerships can undermine brand equity.
What we recommend: Audience-centric strategy, analysis of social media discussions before and after selecting an influencer, and alignment of values between brand and influencer.
3) Volume ≠ Sentiment in a Campaign with 2M Impressions
What happened: In a campaign with more than 2 million impressions, sentiment analysis showed that most posts and comments were negative and sarcastic.
What we learned: Vanity metrics, such as buzz and impressions, are important but not enough to evaluate a campaign. Qualitative analysis of social discussions (context, sentiment) is essential for proper assessment.
What we recommend: Combining quantitative and qualitative metrics to extract actionable insights.
Key Messages of the Presentation
- • Success is not necessarily based on thousands of followers, but on trust and authenticity.
- • A brand’s reputation is not built only on owned media, but also through what is said in comments and discussions across all social media.
- • Micro-influencers stand out because they build meaningful relationships with their audience.
- • Real-time monitoring is the only way to listen and respond promptly.
Conference Highlights
This year’s BOUSSIAS event gathered Greek and international speakers with practical insights into the future of social media:
- The rise of Artificial Intelligence (AI) as an opportunity (not a threat) and the need for continuous learning and adaptation.
- The value of social brand equity and the importance of not being carried away by constantly shifting trends.
- The rise of social search, with consumers looking for products, brands, and information directly inside platforms.
- The growing power of social commerce and opportunities for direct transactions between brands and users.
- Leveraging LinkedIn engagement as a tool to strengthen brand sustainability and credibility.
What Brands Gain from Social Listening
Social listening is not just a tool for monitoring social media publicity; it is the compass for designing every modern brand’s strategy. Success in influencer marketing and brand management relies on real data, qualitative analysis that interprets that data, and fast reflexes in the face of emerging risks.
In this journey, Clip News stands by every communication, PR, and marketing team, before, during, and after every campaign, providing real-time monitoring solutions along with essential human expertise.