Social Media: The Next Step for Brands and Influencers

Social Media: The Next Step for Brands and Influencers

Clip News participated as a sponsor in this year’s “Social Media & Influencer Marketing Conference 2025”, held on October 9-10 at OTEAcademy, bringing together more than 250 marketing professionals, 18 speakers, and over 70 companies. Organized by Boussias Events, the conference showcased the new strategies and trends shaping the future of social media and influencer marketing, with this year’s focus centered on the power of artificial intelligence (AI), social commerce, and authentic storytelling.  

 

The Value of Social Listening and Trust

Great interest and audience questions were generated by the presentation of Katerina Kechagia, Vice President Media Intelligence at Clip News, who highlighted the critical role of social listening in the strategic selection of partners and influencers. As she emphasized, “choosing the right influencer depends on many things, but everything starts with one magic word – trust”.

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She explained that through social listening, brands can identify who is talking about the company or its competitors, understand their audience’s interests, and analyze which channels users engage with. She stressed the importance of real-time monitoring and smart AI alerts, which enable the detection of negative patterns before they develop into a crisis for the brand. Her remarks reinforced Clip News’ deep expertise in Media Intelligence and its contribution to strengthening corporate communication strategies.

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The New Trends in Social Media Marketing

The conference showcased the latest global developments defining the new era of social media. Ashley Liddell, CEO of Deviation, analyzed the theory of Search Everywhere, noting that consumers are now searching for products within social media rather than through SEO. At the same time, Angelique Schierz-Crusius from Ampletides discussed the explosive growth of live shopping, expected to reach USD 600 billion in 2025, offering personalized experiences and higher conversion rates. Beth Thomas, Co-Founder of Slice, emphasized that every SoMe action must be brand-building, warning that many companies chase virality without creating real impact on their audience.  

 

The Impact of AI and Authentic Storytelling

Artificial intelligence (AI) was a central theme across many presentations, with Τolis Aivalis, CEO of Knowcrunch, predicting that up to 80% of marketing tasks will be automated, while reminding that technology is a tool requiring proper training and utilization. Marketing Consultant Mercy Fulani highlighted the power of storytelling, noting that people are 22 times more likely to remember a story than a simple piece of information. Storytelling, she stressed, “is not the future of marketing, it is the present”.

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The Platforms Shaping Tomorrow

Conference sessions also showcased the latest developments around Pinterest, LinkedIn, and YouTube. Eoin Carrigan, Lead Industry Manager at Pinterest, highlighted the role of visual search and the use of AI to improve user experience, while Jasmin Alic, ranked #1 LinkedIn Creator in the World, revealed that comments are the No. 1 growth hack on LinkedIn, recommending daily interaction to increase reach.

Google representatives Giorgos Skaltsis (Strategic Agency Manager) and Dimitris Krikonis (Senior Account Manager), along with Valia Sakkou (Head of Digital Marketing, Media, Ecommerce Media, Unilever), presented the success of Axe’s campaign through YouTube’s new AI-driven Video View Campaigns format, emphasizing the importance of shorts and visual consistency in content.

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Clip News’ Contribution to the Social Media Ecosystem

With many years of experience in analyzing publicity data and social media, real-time monitoring, and AI-driven insights, Clip News reaffirmed its role at the conference as a strategic partner for brands and organizations seeking to gain deeper understanding of public discourse and strengthen their reputation. The company highlighted the importance of social listening as a key tool for more effective influencer marketing, PR crisis management, and building trust between brand and audience, elements that define the next chapter of SoMe.

Social Media & Influencer Marketing Conference 2025

Social Media & Influencer Marketing Conference 2025

Clip News participated in the “Social Media & Influencer Marketing Conference” by BOUSSIAS, held at OTEAcademy on October 9-10, 2025. The presentation by our company’s VP of Media Intelligence, Katerina Kechagia, focused on how social listening transforms digital “noise” into strategy. Through real case studies (Pizza Fan, Pepsi), she demonstrated why data-driven influencer marketing is essential in ensuring authentic collaborations, aligning the brand with the right audience, and turning content creation into measurable business results.  

 

Why We Were There

With more than 30 years of presence in the media monitoring sector in Greece, we actively support the communication ecosystem, this is why we participated as sponsors in this year’s event. Our goal was to showcase how social listening evolves from a “nice-to-have tool” into a strategic decision-making pillar that guides brand storytelling, the creation of meaningful relationships with audiences, and communication strategy during publicity crises.

In the talk “Influencer Swipe: How Brands Find Their Perfect Match,” Katerina Kechagia shared data-driven insights on how brands choose creators who genuinely align with their values, goals, and -most importantly- their audience. As she highlighted, influencer marketing is like a dating app: “Swiping is easy. Matching, however, requires chemistry with the audience; and that chemistry is proven with data”.

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Case studies

1) Real-time Crisis: The Pizza Fan Example

  • What happened: Within a few hours, public posts and comments on social media about Pizza Fan skyrocketed to 8,434, triggered by statements from stand-up comedian Paris Roupos, who had a collaboration with the company.

  • What we learned: Real-time social listening is not just for alerting; it helps shape the brand’s defensive strategy and manage a crisis. It enables communication teams to quickly diagnose critical issues, identify the users who drive the conversation around the brand (and thus influence public perception), and align messaging before negative narratives become established among consumers.
  • What we recommend: Live dashboards with data from all social media platforms for systematic monitoring, and email alerts for immediate updates.

2) When Star Power Isn’t Enough: Pepsi x Kendall Jenner

  • What happened: Despite the collaboration with the globally famous influencer Kendall Jenner, the audience perceived the campaign as superficial. It was withdrawn and the company had to issue an apology.

  • What we learned: Without a meaningful understanding of the audience, even the strongest partnerships can undermine brand equity.

  • What we recommend: Audience-centric strategy, analysis of social media discussions before and after selecting an influencer, and alignment of values between brand and influencer.

3) Volume ≠ Sentiment in a Campaign with 2M Impressions

  • What happened: In a campaign with more than 2 million impressions, sentiment analysis showed that most posts and comments were negative and sarcastic.

  • What we learned: Vanity metrics, such as buzz and impressions, are important but not enough to evaluate a campaign. Qualitative analysis of social discussions (context, sentiment) is essential for proper assessment.

  • What we recommend: Combining quantitative and qualitative metrics to extract actionable insights.

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Key Messages of the Presentation

  • • Success is not necessarily based on thousands of followers, but on trust and authenticity.
  • • A brand’s reputation is not built only on owned media, but also through what is said in comments and discussions across all social media.
  • • Micro-influencers stand out because they build meaningful relationships with their audience.
  • • Real-time monitoring is the only way to listen and respond promptly.

 

Conference Highlights

This year’s BOUSSIAS event gathered Greek and international speakers with practical insights into the future of social media:

  • The rise of Artificial Intelligence (AI) as an opportunity (not a threat) and the need for continuous learning and adaptation.
  • The value of social brand equity and the importance of not being carried away by constantly shifting trends.
  • The rise of social search, with consumers looking for products, brands, and information directly inside platforms.
  • The growing power of social commerce and opportunities for direct transactions between brands and users.
  • Leveraging LinkedIn engagement as a tool to strengthen brand sustainability and credibility.

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What Brands Gain from Social Listening

Social listening is not just a tool for monitoring social media publicity; it is the compass for designing every modern brand’s strategy. Success in influencer marketing and brand management relies on real data, qualitative analysis that interprets that data, and fast reflexes in the face of emerging risks.
In this journey, Clip News stands by every communication, PR, and marketing team,  before, during, and after every campaign, providing real-time monitoring solutions along with essential human expertise.

Social Media Monitoring: Real-time knowledge, real impact

Social Media Monitoring: Real-time knowledge, real impact

 

Listening to the Audience

In today’s whirlwind of social media, brand perception can change within minutes, and the ability to “listen” to the audience in real time is invaluable. Every comment on social media is a piece of valuable information, as it can shape perceptions, emotions, and behaviors.

This is where Social Media Monitoring comes in. It’s the first step to gaining an immediate understanding of how the public perceives a brand. Through specialized tools, such as the Clip News Portal and Brandwatch, PR and Marketing experts can track what people are saying on social media about brands and competitors, identify growth opportunities, or avoid publicity crises.

 

From Monitoring to Listening

Social Media Monitoring is the collection of posts from social media channels, such as LinkedIn, X, Facebook, Instagram, TikTok, YouTube, through the search of specific keywords in dedicated platforms. This process is not limited to owned posts but extends across the entire spectrum of social media.

However, the power of knowledge does not have to stop at monitoring (or tracking). Social Listening goes beyond data; it analyzes the context of the discussion, the social media channels, top users, sentiment, trending topics, and more. It is the tool that enables communication teams to understand:

  • How the audience reacts to a campaign
  • How reputation evolves over time
  • Which influencers align with the brand’s values
  • Which influencers align with the brand’s values

 

Real-time data from all social media!

Meet our experts
   

 

SoMe & Influencer Marketing Conference

At the “Social Media & Influencer Marketing Conference 2025” organized by BOUSSIAS at OTEAcademy, Clip News Vice President of Media Intelligence, Katerina Kechagia, highlighted the capabilities of Social Media Monitoring and Social Listening through real case studies.

  • In a campaign with over 2M impressions, sentiment analysis showed that most posts were sarcastic.
  • During the recent publicity crisis of Pizza Fan, social media posts skyrocketed to 8,434 within just a few hours.
  • The well-known Pepsi x Kendall Jenner campaign was considered superficial by the public despite the influencer’s millions of followers, leading the company to withdraw it.
    Numbers, in order to gain real meaning, need to be combined with qualitative evaluation and turned into insights derived from public opinion. Because, as Ms. Kechagia characteristically stated, “Your brand is not what you say it is. It is what others say about it when you’re not in the room”.

 

Why It Matters Today

In an ever-changing communication environment, Social Media Monitoring and Social Listening offer:

  • Realtime alerting for immediate crisis management
  • Benchmarking against competitors
  • Sentiment analysis and audience understanding
  • Datadriven insights for strategic planning

The future of communication belongs to brands that truly “listen” to the audience, leveraging real-time monitoring solutions and analyzing social media discussions. Turning these into actionable insights results in deeper audience connection and more targeted campaigns.  

 

The article was published on Daily Fax on October 21, 2025.